Field Service Technician
About this role
Competitive Pay: This position offers an hourly wage ranging from $30.00/hr. to $45.00/hr., depending on experience and qualifications.
JOB DESCRIPTION
POSITION TITLE: Electrical/Mechanical Field Service Technician
DEPARTMENT: Field Service LOCATION: Lee's Summit, MO
REPORTS TO: Field Service Manager DATE: 10/24/2025
POSITION SUMMARY:
Primary objective is to provide unmatched customer experiences and demonstrate JCI's Winning Behaviors that influence a positive culture, safety first attitude, relationship building, and impacts revenue growth and profitability. The Service Technician performs maintenance/preventative maintenance/electrical and millwright-type functions. This includes rotating equipment assembly/disassembly, basic equipment maintenance, rotating equipment alignments, basic electrical troubleshooting, and control panel startups, setting adjustments, and troubleshooting.
ESSENTIAL DUTIES AND OTHER RESPONSIBILITIES:
Rotating Equipment assembly/disassembly
- Push/pull pumps and motors
- Install seals/packing
- Make recommendations to customers on repair options
- Knowledge of, and perform, necessary repairs to achieve/maintain operations
- Perform start-ups/commissioning of equipment.
Basic Equipment Maintenance
- Change oil/grease on various pumps, gear boxes, motors, etc.
- Diagnose and correct basic mechanical issues
- Advise customers of basic PM activities as recommended by OEM
- Perform vibration testing and analysis on rotating equipment
- Perform electrical and PdMA testing analysis on AC and DC motors
- Perform IR testing and analysis on control panels, MCC's, motors and other electrical equipment
- Complete required reports for the work completed
Basic Electrical
- Understand and perform basic LOTO (Lock Out/Tag Out) functions
- Troubleshoot AC and DC systems
- Remove and/or install new or repaired electrical equipment
Field Service onsite Commissioining and start up
- Understand and perform alignments and the necessity for equipment reliability
- Achieve alignments on equipment in unfavorable conditions
- Work with customers to explain the necessary modifications needed to achieve proper alignment
- Complete information in reports as required
- Work with Customer Service, Shop, and Sales
- Start up of new and repaired wastewater/water and industrial equipment
- Diagnose basic electrical panels and capable of making corrections
- Read and interpret wiring diagrams
KNOWLEDGE/SKILLS/ABILITIES
- Capable of using and reading precision measuring devices, such as micrometers and calipers
- Strong sense of urgency and keen attention to detail
- Able to wear personal protection equipment, including a respirator as necessary
- Ability to work overtime hours based on customer demands
- Ability to maintain an inventory of supplies carried on company supplied work truck
- Strong time management skills and ability to handle multiple tasks
- Fundamental understanding of rotating equipment, fabrication/manufacturing of equipment and machine shop practices
- Ability to identify and resolve problems in a constructive and timely manner
- Show competency at filling in paperwork and communicating effectively, and understanding exploded diagrams or cross-sectional drawings
- Good communication skills with others by telephone, written documents or in person
- Ability to interact with customers and co-workers in a pleasant and professional manner
REQUIREMENTS
- High School or equivalent, with mechanical aptitude and skills
- 5 years of rotating equipment repair, maintenance, and/or preventative maintenance preferred but not required
- Able to obtain MEC (Medical Examiner's Certificate) under DOT as a ‘non-CDL' commercial motor vehicle driver
- Maintain clean driving record
- Ability to easily operate a computer and software such as Microsoft Outlook, Excel, and Word
- Willing to travel out of state occasionally
- Willing to take after-hour calls
PHYSICAL DEMANDS/ENVIRONMENT
- Must be able to hear sounds and designate differences between them, and talk via telephone and electronic devices in the workplace
- Ability to operate and read from computer/laptop monitor
- See differences between colors, shades, and brightness
- Must be able to lift up to 50 lbs. occasionally
- Variable work environment - work is conducted both indoors and outdoors with varying environmental conditions at customer, vendor, and JCI facilities
- Fast-paced environment, subject to schedule and priority changes and short notice activity.
- Willingness to work in wastewater environments as necessary
- Classified as Safety Sensitive
Job details
| Job reference: | OTC/1478166 |
|---|---|
| Date posted: | 24-Oct-2025 |
| Attachments: | No File Attached |
